As someone who loves music and uses earbuds almost daily, I know how frustrating it can be when one side of your earbuds stops working. Recently, I faced this issue with my Powerbeats Pro earbuds from Beats by Dre.
I had been using them while working out, and suddenly, the left earbud stopped working. After some trial and error, I was able to troubleshoot the issue and get my Powerbeats Pro back in working order.
In this article, I’ll share the steps I took to fix the problem, so you can also get your earbuds working again.
How to troubleshoot the problem on your own?
Check the connections
The first thing to do when you notice that one side of your Powerbeats Pro earbuds isn’t working is to check the connections. Ensure both earbuds are fully charged and properly seated in the charging case.
If they are, remove them from the case and check the connections between the earbuds and your device. Ensure that the earbuds are properly paired with your device and that the Bluetooth connection is stable.
Reset your earbuds
If the connections are exemplary, the next step is to reset your earbuds. To do this, put your earbuds in the charging case, hold the button on the back for 15 seconds, and then release it.
This will reset the earbuds and may fix the issue. After resetting, remove the earbuds from the case and try using them again.
Clean the earbuds
Dirt and debris can clog the speaker and cause one side of the earbuds to stop working. This is especially true if you’ve used your earbuds while working out or in a dusty environment.
To clean your earbuds, gently remove any visible dirt or debris from the speaker using a soft-bristled brush or a dry cotton swab. Be careful not to push debris into the speaker, which could cause more damage.
Check the volume balance
Check the volume balance if the connections and cleaning don’t fix the issue. Sometimes, the volume on one side may be lower than the other, making it seem like that side needs to be fixed.
To check the volume balance on an iPhone, go to Settings > General > Accessibility > Audio/Visual and slide the “Balance” slider to the center. If you’re using a different device, check the settings for audio balance.
Update your device’s software.
An outdated software version on your device can sometimes cause issues with your earbuds. Ensure your device is running the latest software version; if not, update it. After updating, try using your earbuds again and see if the issue is resolved.
Contact customer support
If none of the above steps work, it’s time to contact customer support. The Powerbeats Pro comes with a one-year warranty, so if your earbuds are still under contract, contact Beats by Dre customer support for assistance. They can provide additional troubleshooting steps or replace your earbuds if necessary.
Powerbeats Pro replacement, right ear; What’s the procedure?
If you’ve lost or damaged your Powerbeats Pro right earbud, don’t worry – you can easily purchase a replacement earbud. Beats by Dre sells replacement earbuds on its website and through authorized retailers.
Step 01- Check your warranty
Before purchasing a replacement earbud, check your warranty status. If your Powerbeats Pro is still under warranty, you may be able to get a free replacement earbud.
The Powerbeats Pro comes with a one-year warranty that covers manufacturing defects and damage from regular use.
Step 02- Purchase a replacement earbud
You can purchase a replacement earbud if your warranty has expired or the damage is not covered.
Visit the Beats by Dre website or an authorized retailer to find a replacement earbud. Be sure to select the right earbud when purchasing.
Step 03- Pair the new earbud with your device.
Once you have received your replacement earbud, it’s time to pair it with your device. Put both earbuds in the charging case and ensure they are fully charged.
Then, press and hold the button on the back of the case until the LED light on the front starts flashing. This puts the earbuds in pairing mode.
On your device, go to the Bluetooth settings and select “Powerbeats Pro” from the list of available devices. The new earbud should now be paired with your device, and you should be able to use both earbuds again.
Step 04- Dispose of the old earbud
If your old earbud is damaged beyond repair, it’s essential to dispose of it properly. E-waste can harm the environment, so it’s important to recycle electronic devices when possible.
Check with your local recycling center to see if they accept electronic devices, or look for a recycling program that accepts electronics.
How much does it cost to replace Beats?
The cost to replace Beats depends on the model and the specific part that needs to be replaced. Generally, replacement earbuds or ear pads are less expensive than replacing the entire device.
For example, if you need to replace a single Powerbeats Pro earbud, the cost on the official Beats by Dre website is currently $89.95 USD. Replacement ear pads for Beats Studio3 Wireless headphones are currently $39.95 USD.
Finally
In conclusion, when one side of your Powerbeats Pro earbuds isn’t working, it can be frustrating. However, by following these steps, you can troubleshoot the issue and get your earbuds working again.
Remember to check the connections, reset your earbuds, clean them, check the volume balance, update your device’s software, and contact customer support if necessary. With a little patience and perseverance, you’ll be back to enjoying your music in no time.
Some related FAQs
Can I get my Beats replaced for free?
If your Beats are accidentally damaged, you can get a replacement if you have AppleCare+ for Headphones.
Your coverage might differ in some situations. For instance, you’ll pay an out-of-warranty fee if your product has a problem that isn’t covered by an AppleCare+ incident, our warranty, or consumer legislation.
Is Beats owned by Apple?
Consumer audio equipment maker Beats Electronics LLC, also known as Beats by Dr. Dre or just Beats by Dre, is based in Culver City, California. Dr. Dre, a music producer, and Jimmy Iovine, a leader in the record industry, formed the business. It has been an Apple subsidiary since 2014.