As a proud owner of the PowerBeats Pro earphones, I have been enjoying their exceptional sound quality and comfortable fit during my workouts and daily commutes. However, one day, I encountered a frustrating issue where my earphones were connected to my device, but there was no sound coming out.
I tried adjusting the volume and audio settings, but nothing seemed to work. Thankfully, I was able to troubleshoot and fix the issue with some helpful steps, which I will share with you in this article.
What can you try to fix on your own?
As mentioned, the following are the things I’ve tried in fixing the problem, and finally, I managed to get the problem fixed on my own.
Check Volume and Audio Settings
The first step I took was to check the volume and audio settings on both my device and the PowerBeats Pro earphones. I made sure that the volume was turned up on my device, and that the earphones were not muted or set to a low volume.
I also checked for any audio settings that may have been affecting the sound output, such as the equalizer or balance settings.
Ensure Proper Bluetooth Connection
When the first step didn’t work, I realized that the issue may be due to a poor Bluetooth connection between my device and the earphones. To resolve this,
I made sure that the earphones were properly paired with my device and that there was no Bluetooth interference or signal blockage.
Update Firmware and Software
Another possible cause of the no-sound issue could be outdated firmware or software on either the device or the earphones. To fix this,
I checked for any available updates on the Beats website and through the Beats app, and followed the instructions for updating the earphones and my device. This step helped ensure that my earphones were up-to-date and compatible with my device’s software.
Reset PowerBeats Pro Earphones
When all else failed, I tried resetting my PowerBeats Pro earphones. I put them back into their charging case, opened the lid, and held the button on the back of the case for 15 seconds until the LED light on the front flashed white. This simple reset helped restore the sound output on my earphones.
Contact Beats Customer Support
If none of these steps had worked, I would have contacted Beats customer support for further assistance. I found their website to be a great resource for troubleshooting tips and contact information, and I was prepared to provide them with details about the issue and the steps I had already taken to troubleshoot.
PowerBeats Pro one side not working; How to fix it?
If you’re experiencing an issue where only one of your PowerBeats Pro earbuds is working, there are a few things you can try to fix the problem.
First, check for any visible damage or debris on the earbud. If there is debris, gently clean it off with a soft, dry cloth or a toothbrush. If there is damage, you may need to contact Beats customer support for repair or replacement.
Another thing to try is resetting the earbuds. To do this, put both earbuds in the charging case, then press and hold the button on the back of the case until the LED light on the front flashes.
This should reset the earbuds and may help restore sound to the earbud that wasn’t working. If the issue persists, you may need to contact Beats customer support for further assistance.
Conclusion
In conclusion, the PowerBeats Pro connected but no sound issue can be frustrating, but with these troubleshooting steps, it can be resolved. I recommend trying these steps in order and contacting Beats customer support if necessary. Remember to always refer to the manufacturer’s official documentation for specific instructions related to your PowerBeats Pro earphones.
Some related FAQs
How do I reset my PowerBeats Pro earphones?
To reset your PowerBeats Pro earphones, place both earbuds in the charging case and close the lid. Press and hold the button on the back of the case for 15 seconds until the LED light on the front of the case flashes. This should reset the earphones and may resolve any issues you’re experiencing.
Can I use only one PowerBeats Pro earbud at a time?
Yes, you can use either the left or right PowerBeats Pro earbud individually, without the other earbud. To do this, simply remove the earbud you don’t want to use from the charging case, and it will automatically connect to your device. The single earbud will provide mono audio playback.
Can I shower or swim with my PowerBeats Pro earphones on?
No, you should not expose your PowerBeats Pro earphones to water or submerge them in water. They are not designed to be water-resistant or waterproof, and doing so may damage them. It is best to avoid wearing them in situations where they may get wet, such as during water activities or in the shower.